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Today at Zip's.
Letters to finish. Envelopes to send.
On your desk
Everything else
Club counts
Customer setup
The next 60 days
Open the existing Canva design. Check approval and export freshness before printing. Every A and B story needs a current Crew Card detail.
Membership & money
The numbers that keep the mail coming.
System health
Each job is checked against its own reporting schedule. Unknown and incomplete results need review.
Connected services
Provider checks are separate from production and mailing evidence.
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Mailed Built, not mailed Due Past due✉ Pick a day
Everything owed (or already mailed) on the selected day.
Active Crew
Every active member, next shipment first. Click a kid to open their full record — every letter, reply, and detail on file.
Incomplete setup
Families who are in the system but can't be reached or can't get a personalized letter yet. Each row is one thing to chase.
Customer CRM
Every kid, every touch. Portal replies log automatically; log physical mail and hunt photos below.
Log mail / hunt (manual)
Physical mail received or sent, and Mailbox Hunt photos from social. Reply text feeds the letter personalization queue.
PHYSICAL FULFILLMENT
Prepare, pack, send
Upcoming and outstanding packages. Each step records only what you confirm.
Mail Status
Every package we've built. Tap Mailed the moment it goes in the mailbox - Printed and Packed help you see what remains.
Next mailing owed
The next mailing and its reason, supplied by the production workflow. Mailing confirmation updates the sequence after the next sync.
MAKE EVERY REPLY COUNT
Reply follow-through
Received → Imported → Included in approved letter → Mailed. Importing alone does not complete a reply.
Life events
Parent submissions from the portal. Curate the kid-facing line before it reaches a letter.
Letter replies
New replies awaiting import into the letter workflow.
Monthly answers
Question-of-the-month responses.
Leads
Gifts
Inventory
Update on-hand counts; rows turn red when at/below reorder level.
Ops tasks
The living checklist. Persists across sessions.