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If this keeps happening, contact zip@zipsmailboxclub.com.
You're one of Zip's founding families. Zip is a little postage stamp who lives in the mailbox and writes real, personalized letters to your child, delivered in your actual mailbox.
Here's all we need: tell Zip about your child: name, birthday, favorites, and your mailing address. You can update anything later.
Then Zip writes. Your child's first letter arrives by real mail, and every letter after continues their own year-long mystery.
Keep your child's world up to date, and Zip works it into the letters.
No password yet, or forgotten it? Leave that box empty and tap Sign in. Zip emails you a one-tap link.
New to Zip?
Claiming a gift? Enter your email above. The gift is attached to that address and finds you the moment you sign in. You never pay anything.
Nothing works? Email zip@zipsmailboxclub.com and a real person will sort it out with you.
This account isn't connected to a child yet. Let's fix that in one tap.
If your child's mail goes to a different email address, that's why this looks empty. Your crew lives under the other account. Switch accounts and sign in with the email Zip writes to.
You're signed in. Set a password now and next time you can sign straight in. No email links needed.
Just tap that link again. It opens your family's portal directly. No code, no password, no sign-in. Lost it? Email zip@zipsmailboxclub.com and we'll send a fresh one right away.
Choose a monthly or annual membership and finish setup securely.
Enter your email, pick a plan, and check out securely. Right after payment you tell Zip about your child, and the first letter gets written. No password to invent.
You are setting up a membership for a child in your own home. Buying for someone else's child? Give it as a gift instead → and their grown-up fills in the address.
This becomes your parent-portal sign-in. If you pay with Apple Pay, it uses this address, not the one on your device.
Memberships continue until canceled. Manage billing or stop future renewals from this parent portal. Service continues through the end of the current billing period.
Secure checkout by Stripe.
Choose the password you'll use to sign in, and we'll take you straight to your child's details.
You're signed in as your checkout email. Pick the password you'll use from now on. This is the only time we ask.
Add the exact birthday and mailing details, choose a plan, and continue through Stripe's secure checkout. Then Zip starts writing.
Pick your child's first mail day.
Letters ship on the 1st and 15th of each month (or the closest weekday).
You can change any of this anytime. Just sign back in to your parent portal here on the website and update your child's interests, your address, or your contact info. Saved favorites help shape future stories. Use the life-moment box below for news you would like Zip to mention.
Memberships continue until canceled. Manage billing or stop future renewals from this parent portal. Service continues through the end of the current billing period.
Secure checkout by Stripe.
Pick a child to update their world.
Turn mail day into an activity: print Zip's Friend Mail sheet and let your child write a real letter to a friend. One page, ready to fill in, draw on, and mail.
Print the Friend Mail sheetA fresh Friend Mail sheet arrives with the second delivery each month, along with an envelope and a stamp ready for sending. Need another stamp? Just reply to any note from Zip.
Have another child to add?
Everything here flows straight into Zip's next letter.
The details we use when preparing future letters and personalized coloring pages. Saved changes apply to mail that has not already been prepared.
Your child meets Zip's first letter exactly once. Lots of families film it, and if you tag @zipsmailboxclub, Zip may write back publicly (first name only, always). Filming and sharing are completely optional. Whether anything gets shared is always your call, made right here.
Change your mind any time. Flip this off and Zip won't reshare a thing. Your choice saves instantly.
Last step, and the one Zip actually writes from. Tell him about your child below. It autosaves as you type.
Favorites inspire details in future stories and coloring pages. Tell us once, then change them only when something changes. Fields marked * help us prepare their Crew File; extras are optional. Preferences save automatically.
Every letter is written to be read together, whatever you pick here. This only moves an advanced reader up to a longer story. Zip never moves a child down - their birthday decides that. You can change it any time as they grow.
Zip will invite them to join the Mailbox Crew!
Moving? Update it here so Zip's mail always finds them.
Keep these current so Zip can reach you about shipping. Saved straight to your account.
Read the privacy policy.
Optional: set a password and next time you can sign straight in. No email link needed. (The email link always works too.)
Share news you would like Zip to mention in a future letter. Our team reviews it before writing. Include when it happened so the wording stays accurate. This is optional.
Send your life update, letter answer, or both. No need to submit the same reply here and by mail. We'll email a receipt after saving it.